Our MISSION
Get You well-prepared
For standard operations and for problem cases
Focus Areas
IT Business Process Quality Management for mission critical systems including Iot, Industry 4.0 requirements
Oracle Services – from concept to Oracle Managed Service plus troubleshooting of complex problem cases
Goals
Customer satisfaction – through efficient IT Service Management with optimal cost-benefit ratio
Confidence – Partnership and long-term customer relations
Quality – certified services, ISO 9001 and ISO 14001
Expertise
Database Infrastructure
Business Applications
Cost Optimisation
DIBACO…
Managing Infrastructure
Systems Services Incidents
Optimisation & Notification
…MISSION
Methodology
We think systemic und multi disciplinary – Infrastructure, DB, Application plus Software Development
And we apply successful concepts from industry to IT:
Standardisation
Automation
Modularisation
Continuous Process Improvement