DIBACO MISSION

Die Ausgangsituation:
IT Management „Tools“ zu evaluieren ist vielfältig:

  • Mixed sourcing with internal and external employees and companies
  • More frequent IT changes due to virtualization also require permanent manual adaptation of the management software
  • More devices through IoT and IoT in the sense of monitoring extension into production, logistics
  • Optimization of business service quality
  • IT attacks from outside and inside are commonplace. IT management tools are worthwhile targets - they use a lot of access data via the LAN/WAN and store all data within their infrastructure

MISSION is expanding and supplementing its existing ITSM infrastructure:

  • MISSION optimizes mixed sourcing operating models - exactly according to your needs
  • MISSION offers in-depth IT service monitoring with the aim of strengthening business service quality, optimizing IT services at an early stage and avoiding disruptions and outages
  • MISSION bietet eine intelligente Automatisierung im Event Management und den darauf basierenden Prozessen
  • MISSION uses open source. The result is enterprise-level IT monitoring at a very good price/performance ratio, which is also affordable for medium-sized customers

Service Management

Business Service Quality Management:

Securing key digital processes

Business Service Quality?

  • The focus is on critical business services with the aim of maximizing availability
  • Mission pursues the goal of recognizing impairments and impending problems. The necessary indicators can be proactively derived from the targeted and correlated monitoring of the app, middleware and DB, for example - before a failure occurs

How does it work?

  • Basic monitoring based on OpenNMS - Excellent for the mass of IT elements
  • Observation of critical components with specialized agent
  • Agent use for automated troubleshooting of reproducible error patterns
  • Correlation in OpenNMS as a dedicated business process
  • Event automation, notification management - only one notification for the monitored service

Why OpenNMS?

  • Open source code, enterprise support, mature, affordable
  • Enterprise grade, efficient, scales from Raspberry Pi to +60,000 node environments
  • Granular states (nodes, services)
  • Automation, e.g. Auto Discovery, no manual entry and maintenance as is typically the case with Nagios

Core functions

  • Discovery
  • Service Polling
  • Datacollection
  • Thresholding
  • Event Management
  • Notifications

Internet of Things

Industry 4.0

IoT and Industry 4.0 are merging with conventional IT

  • IT will increasingly monitor new areas, e.g. in production, logistics, etc. One example from production is programmable logic controllers (PLCs)
  • The areas require a very high level of IT security
  • Infrastructure areas may be limited in terms of space, electricity, cooling, network, etc.

How does Mission support this?

  • They are based on custom-fit adapters which are developed individually by DIBACO as required. An efficient process ensures rapid development and easy maintenance over the life cycle
  • MISSION with message bus on a Raspberry Pi allows “exotic” devices and areas to be integrated
  • A message bus allows devices to be integrated in such a way that they only send secured and coded objects to known recipients. This effectively reduces any potential for attack

Got any Questions?

Feel free to get in touch with us for more infos and an individual consulting.

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